Microsoft Retail Management System HeadQuarters (HQ)
Inventory Control and Tracking
HQ controls and tracks inventory at each store and
for the enterprise. Detailed information on quantity in stock, reorder
points and restock levels for each item at each store is visible at the
home office. Stores may have uniform or disparate inventories. Automatic
inventory replenishment can be invoked at the home office for any set of
A master inventory database can be set up and
downloaded to any group of stores. Information on item types,
departments, categories, suppliers, substitutes, aliases, parent
relationships, etc., can be replicated to stores for consistent stock
identification. Sales taxes can be programmed individually by store per
HQ promotes inventory balancing by managing stock
transfers among stores. An inventory transfer log tracks stock movement.
Selected stores can be designated as warehouses where inventory can be
received and redistributed.
The software also offers an inter-store quantity
check feature so you can check the inventory levels at all stores.
Whenever stores upload their information, the quantities in HQ
HQ's Purchase Order feature can identify what must
be purchased, record all purchases, print PO's and receive orders for
the enterprise or individual stores. It can automatically generate
The head office can change and download item prices
to specified store(s). Selected items can be put on sale at specific
stores or across the enterprise. Other special pricing can be set up for
items, categories or departments, then broadcast as desired. Price
changes can be programmed to take effect immediately or during a
specified time period.
HQ maintains highly detailed data from every
transaction across the chain. These include invoice number, IDs of items
sold, as-sold prices, tax collected, customer, cashier and sales rep
IDs, and applicable serial number or matrix type. Detailed sales and
profit analyses, sales commission and tax reports are easily generated.
Comprehensive data collection supports data warehousing and OLAP.
Management and Marketing
HQ can keep a complete profile of every customer who
ever bought from any of your stores or Web sites. This includes
demographics, preferences, purchase or problem history, account balance
and credit information. Chain-wide buying habits, shopping frequency and
purchase amounts are readily available at the head office. HQ's customer
data supports thorough and accurate database marketing and relationship
selling to targeted customers. This data can be exported to
sophisticated CRM and ERP applications.
HQ monitors sales reps, their hours and the
registers they run. It can upload attendance records for computing hours
and labor cost at the head office. It will centrally compute sales
commissions based upon sales transactions and commission structures
found in associates' profiles.
HQ's powerful report generator offers instant,
flexible access to a wealth of meaningful data. With point-and-click
speed, it generates consolidated reports to show sales breakdowns,
identify slow-moving items and check sales for any day—by store
location, items, departments, categories, customer or taxes. Reports and
graphs may be previewed on screen, printed or exported to other
Windows-based software packages.
HQ incorporates tight security to restrict employees' access and changes to sensitive information. It offers 31 security levels that protect screens and fields, report writing—every sensitive corner of your system and confidential data.
Retail Technologies, LLC