1.)Enter ID Number and Password

2.)Enter " F7"

3.)Enter account number, if customer is in the computer the name should appear in the upper left corner of your screen. If customer is not in the computer, you will get a list of customers on you screen. Enter the "esc" button to remove the list of customers from your screen.

4.)Enter "shift F7" to add new customer.

5.)The "Enter" button will default to "yes" Create New Customer.

6.)Enter "account number."

7.)Hit the "Tab" key to enter last name and first name. Tab to address, city, state and zip and enter appropriate information.

8.)Once you have entered this information you need to take the mouse and move the pointer to the "credit Info" tab and click the left button on the mouse. Move the pointer to the box next to "Charge Account" and left click to place an "x" in the box.

9.)Move the pointer over to the lower right and click "OK".

10.)Scan item(s) being returned

11.)Hit "Enter" when sale is completed to get to the Tendered page.

12.)Enter a the amount being credited to the customer under the tender type " Store Credit "as a negative number.