1.)Enter ID Number and Password

2.)Enter " F7"

3.)Enter account number, the customer name should appear in the upper left corner of the screen.

4.)Press the F6 key to recall the customer’s layaway.

5.)Press the space bar to select the items that are being canceled.

6.)Use the mouse and left click on "Cancel"

7.)You will now have a screen with the refund amount.

8.)Press "Enter" or use the mouse and left click on "OK"

9.)You will now be at the "Total Tendered" page.

10.)Enter the refund amount in the appropriate tender type                      (Ex. –$10.00).